User rating:
1 Star2 Stars3 Stars4 Stars5 Stars (9 votes, average: 4.00 out of 5)
Last Updated:2019-12-06
File Size:12.1 MB
Operating System:Windows NT/2000/XP/2003/Vista/Server 2008/7/8/Server 2016/10

This suite of (6) Web-based Help Desk and CRM applications includes: Tech+Mobile, a mobile interface for Techs to manage their support tickets. Customer+Mobile, a mobile and tablet interface for customers, Customer+Center, an application for customers to submit and update support/work order tickets; Tech+Center, an application for support staff to track and manage support and work orders; and Business+Center, a CRM tool for the sales team with a mini accounting package and Reservation+Center, a media/facilities reservation tool. Web+Center suite includes a complete Asset Management Component, Case Scheduler/Group Calendar, customer surveys, Frequently Asked Questions, automatic HTML email and cell email notification options, auto-escalation, time spent invoicing, and reporting functions language Internationalization options.

  • Web+Center Screenshot 1